SlotsDJ Privacy Policy

SlotsDJ is operated by Neroblanko Tech B.V., a company incorporated in the Netherlands and licensed by the Curacao Gaming Authority. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. Neroblanko Tech B.V. processes personal data in accordance with its own data-handling commitments and applicable data protection obligations in the jurisdictions where it operates.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used, collected before your first withdrawal is processed. We also collect gameplay data, including deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, such as IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics, as described in our Cookie Policy.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet regulatory obligations, including age verification, KYC checks, anti-money laundering monitoring, and transaction reporting as required under our Curacao Gaming Authority licence. Device and session data is used for security monitoring and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be disclosed to the Curacao Gaming Authority, held by Neroblanko Tech B.V., in connection with regulatory oversight or dispute resolution. We may also share data with affiliated companies within the Neroblanko Tech B.V. group and with law enforcement or other authorities where we are legally required to do so.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our operations. Certain categories of data, including KYC documents and financial transaction records, may be held for longer where required by applicable law or regulatory instruction. Data that is no longer required for any lawful purpose is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below. If you consider that our processing of your data does not comply with applicable requirements, you may raise a complaint with the relevant supervisory authority in your jurisdiction.

Contact us

Privacy-related queries can be directed to our support team by email at [email protected] . No dedicated Data Protection Officer is currently named for this operator; all data protection correspondence should be sent to the email address above. We will respond to requests within a reasonable period.